Legal
Privacy Policy
How AussieOnlineCasinos collects, uses, stores and shares personal information under the Privacy Act 1988 and the Australian Privacy Principles.
Who we are
AussieOnlineCasinos is operated by AussieOnlineCasinos Pty Ltd (ACN 649 872 319, ABN 35 649 872 319), a proprietary company registered in Australia. Our registered office is at Level 12, 100 Barangaroo Avenue, Barangaroo NSW 2000, Australia. Contact: [email protected]. Privacy enquiries: [email protected]. This policy sets out how we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We collect the following categories of personal information when you use our website:
- Basic contact details when you email us (name, email address)
- Anonymous usage data via cookies and analytics (IP address, browser type, pages visited, time on site)
- Any information you voluntarily provide through comments, feedback forms or newsletter signups
We do not collect financial information, government identification numbers, or health information. We do not operate any casino, wagering or gambling service ourselves and never receive deposit or transaction data.
How we use your information
Personal information we collect is used for the following purposes:
- Responding to questions or feedback you send us directly
- Improving the content and structure of our website through aggregated analytics
- Sending newsletter updates if you have subscribed (and only until you unsubscribe)
- Meeting our legal obligations under Australian law
We do not sell, rent or trade personal information. We do not use your personal information for automated decision-making.
Cookies and tracking
Our website uses cookies and similar technologies to understand how visitors use the site. See our Cookie Policy for details on the categories of cookies we use, third-party trackers, and how to opt out at the browser level.
Third parties who may receive your information
We share personal information only with the following categories of third parties:
- Our hosting provider VentraIP Australia (Nexigen Digital Pty Ltd, ABN 91 137 543 018), which stores website data on Australian servers
- Analytics service providers (aggregated and de-identified data only)
- Australian government agencies where required by law (for example, in response to a valid court order or subpoena)
Affiliate operators listed on our site do not receive any personal information from us. When you click through to an operator via one of our affiliate links, you leave our site and become subject to that operator’s own privacy policy.
How we protect your information
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption on every page, our backend systems require multi-factor authentication for staff access, and we retain information only for as long as it is needed for the purpose it was collected.
Access, correction and complaints
You have the right to request access to personal information we hold about you, to request correction of inaccurate information, and to make a complaint if you believe we have breached the Australian Privacy Principles. Email us at [email protected] and we will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at https://www.oaic.gov.au or by phone on 1300 363 992.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be signposted on this page. The last review date is shown in the page footer.
